top of page
Writer's picturemadasnasilemak

We will be reducing our frequency for Online Orders

We have stop using Food Panda online delivery platform for a few months already. And we will stop taking online orders from Grab Food soon.


Reason being having the lack of manpower to tackle online orders and also constant harassment from some food delivery riders. Usually we are not allowed much time to prepare for online orders, especially during peak hours, riders will get extremely impatient and aggressive towards us and will keep insisting us to rush out their orders. We totally understand that they need to rush for their orders too. Thankfully there are more nice and friendly riders than the nasty ones.


The biggest reason is the cancelling of orders. It is getting more often that customers tend to cancel the food as the waiting time is too long. Sometimes the order are prepared but there are no rider to pick up and the food can be sitting at our counter for more than 1 hour. After much considerations, the best decision is to stop or limit taking online orders from food delivering platform.


For now we will still try to keep our last platform (Deliveroo) active.

12 views0 comments

Recent Posts

See All

댓글

댓글을 불러올 수 없습니다.
기술적인 오류가 발생하였습니다. 연결 상태를 확인한 다음 페이지를 새로고침해보세요.
bottom of page